Job Purpose

The IMPACTAgewell® Officer works with local GPs, pharmacists and Health & Social Care teams to support older people to live well and independently.

Through compassionate conversations, they help older people with long‑term conditions identify what matters to them and create a personalised wellbeing plan.

The role focuses on building confidence, reducing isolation, and connecting older people to local support that helps them maintain independence and quality of life.

Key Accountabilities and Responsibilities

· To support a caseload of Older People linked to GP Surgeries

· To visit the service user in their own home and support them in developing a personalised health and wellbeing plans based on what matters most in their lives.

· Provide compassionate support, including having sensitive conversations during times of change or difficulty.

· Help older people connect with local services, groups and community supports that improve health outcomes, promote independence and reduce isolation.

· Work closely with GPs, pharmacy teams and Health & Social Care colleagues as part of the local IMPACTAgewell® team, building strong and effective relationships.

· Lead and coordinate IMPACTAgewell® Locality bi-monthly hub meetings with partners.

· Keep accurate, up‑to‑date records and provide information to support service monitoring and improvement

· Promote the service positively within the community and statutory partners supporting its growth and development.

· To maintain records in line with all relevant legislation including GDPR and to adhere to all relevant Agewell policies.

· To carry out any other reasonable duties required to support the service

Support Worker jobs

IMPACTAgewell Officer