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Night Concierge (Awake)

Abbeyfield Belfast • Full-time • Belfast, Belfast, Northern Ireland, United Kingdom • from £13.98 / hour • 3w ago

Night Concierge (Awake) – Harberton Hall

Location: South Belfast

Salary: £13.98 per hour

Hours: 36 hours per week (3 nights, 8pm–8am on a rota basis)

Contract: Permanent

About Abbeyfield Belfast

Charity Jobs NI is delighted to be exclusively partnering with Abbeyfield Belfast, a long-established charity dedicated to enhancing the lives of older people through high-quality accommodation, support, and community engagement.

Abbeyfield Belfast operates a number of supported housing schemes across the city, creating warm, friendly, and safe environments where older people can live independently while remaining connected to others. Their flagship development, Harberton Hall, is a stunning supported sheltered accommodation facility located in South Belfast.

About Harberton Hall

Harberton Hall is more than just a residence — it’s a welcoming community where independence, dignity, and wellbeing are at the heart of everything. Residents benefit from a safe, comfortable environment supported by a caring and dedicated team.

About the Role

As a Night Concierge (Awake), you’ll play a vital role in ensuring residents feel safe, secure, and supported throughout the night. You’ll be responsible for maintaining the building, responding to any issues or emergencies, and ensuring everything is prepared for the day ahead.

This is a hands-on and varied role where no two nights are the same, requiring a calm, reliable, and proactive approach.

(This role may also be suitable for candidates searching for positions such as Night Support Worker, Concierge, Night Porter, Residential Support Worker, or Facilities Assistant.)

Key Responsibilities

• Secure the building during night-time hours and ensure a safe environment for residents.

• Welcome residents returning in the evening, ensuring a friendly and reassuring presence.

• Carry out cleaning duties across communal areas and assist with laundry tasks as required.

• Support with basic food preparation and room setup for events when needed.

• Conduct routine maintenance, health and safety, and system checks (e.g. boilers).

• Respond appropriately to emergencies, ensuring the safety of residents and staff.

• Remove waste and recycling from communal and residential areas.

• Complete clear handovers at the end of each shift, recording any incidents or updates.

About You

You’ll be dependable, observant, and comfortable working independently, with:

• Good written and spoken English.

• An understanding of the needs of older people and the challenges they may face.

• Confidence in handling emergencies calmly and effectively.

• Experience in cleaning, domestic, or similar practical roles.

• Strong communication skills and attention to detail.

• The ability to work on your own initiative as well as part of a team.

It would be even better if you also:

• Have experience working with the public or in a customer-facing role.

• Have previous experience in awake night work.

Why Join Abbeyfield Belfast?

Abbeyfield Belfast is a values-led organisation committed to creating supportive communities for older people. This is an opportunity to be part of a team where your work has a real impact, helping residents feel safe, respected, and cared for every day — and night.

How to Apply

To apply, please submit your CV. A member of the Charity Jobs NI team will be in touch to discuss the next steps.

Applications are being reviewed on a rolling basis, so early applications are strongly encouraged due to expected high interest in this role.

Charity Jobs NI is proud to be the exclusive recruitment partner for this vacancy.

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