Association Visitor

Motor Neurone Disease Association • Volunteering • Ballymena, Mid and East Antrim, Northern Ireland, United Kingdom • 1d ago

Are you someone who enjoys meeting people? Are you a good listener? Are you eager to have a direct impact on someone affected by MND in your community?

Join our amazing network of Association Visitors across Northern Ireland and make a difference in a way that is flexible to you.

Association Visitors are the pillar of our organisation, offering emotional and informative support to those living with and affected by Motor Neurone Disease (‘MND’) in local communities. Information may include how to access support or how to navigate local services.

What do Association Visitors do?

We are looking for Association Visitors across the Northern Trust area, with a specific call to action in and around Ballymena and Antrim. The role is flexible and travel is dependent on individual capacity.

Tasks and activities may include the following:

̶ Offer support for someone living with/affected by MND in an inclusive manner – this may be face-to-face, over the phone or online depending on personal preferences

̶ Signpost and provide relevant information which enables someone to access appropriate support available to them - including through the Motor Neurone Disease (MND) Association

̶ Where possible, attend local development sessions with other volunteers and staff, such as peer support meetings and other development events

̶ Handle data, take notes and produce simple reports using our secure online systems to communicate general updates with local teams – training is provided

̶ Adhere to the MND Association’s policies and procedures, including GDPR and safeguarding

̶ This role may require expensed travel within an agreed area depending on the local activities.

̶ Time commitment is variable and depending on different factors including individual capacity and the demand for this type of support in a specific local area at a given time.

This role is recruited through our Safer Recruitment process, which means that it includes an interview, two references, and a review process. An Access NI check is also required due to the nature of the role.

Successful applicants will complete a structured induction and sign off process, involving completion of e-learning and a classroom training pathway specific to the role.

Volunteers receive ongoing local support and development from their allocated Community Support Coordinator (‘CSC’).

Who are our Association Visitors?

Across the MND Association, everything we do is underpinned by our Values.

We are One Strong Team

̶ We develop and maintain positive and supportive relationships with others

̶ We work effectively together within our boundaries, and ask for support when needed

̶ We are good at listening and use our active communication skills to have an impact

We think Big

̶ We carry out appropriate learning and development to help us in our role

̶ We use basic ICT skills to undertake our roles - e.g. Zoom/MS Teams, email, Office 365

̶ We use our knowledge and skills to navigate systems and provide accurate information

We are Determined

̶ We are prepared to learn about MND and its impact on people and their families/friends

̶ We ensure that we take steps to ensure our own and others’ safety

̶ We understand the need for confidentiality and the importance of data protection

We make Every Day Count

̶ We champion the Vision and Purpose of the MND Association at all times

̶ We share our thoughts and ideas on how we can best support people affected by MND

̶ We are always respectful and kind

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