Charity Store Volunteer - Banbridge

USPCA • Volunteering • Banbridge, Armagh City and Banbridge and Craigavon, Northern Ireland, United Kingdom • 1w ago

CHARITY STORE VOLUNTEER ROLE DESCRIPTION

LOCATION AND HOURS: BANBRIDGE – SHIFTS

REPORTS TO: STORE MANAGER

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PRINCIPAL FUNCTION: The purpose of this role is to assist in the day to day running of the USPCA charity store to maximise sales and increase income for the charity.

PRINCIPAL DUTIES:

· To assist with serving customers, providing a good level of customer service.

· To assist with processing donated stock, including sorting, cleaning, pricing, and arranging of donated items.

· To assist with restocking shelves when needed.

· To assist with visual merchandising of the store and display items.

· To be involved with till operation and the handling of cash.

· To assist in daily tasks including cleaning, tidying, and hoovering of the retail area.

· To assist in keeping the store and storage areas clean and always organised.

· To assist in recording and processing of gift aid information.

· To be a good ambassador for the USPCA, supporting and endorsing the aims of the charity and promoting the good image of the charity when interacting with the public and fellow volunteers.

· To assist in ensuring all health and safety processes are followed.

· To manage all data in relation to the USPCA clients in accordance with data protection legislation and confidentiality.

· To participate in events arranged by the USPCA to support the charitable work of the USPCA.

· To undertake any other duties as and when necessary.

SKILLS, QUALITIES AND EXPERIENCE REQUIRED FOR THE ROLE:

· To be over 16 years of age.

· To have the ability to communicate with the public in a professional manner (Essential).

· To be reliable and trustworthy.

· To enjoy working as part of a team.

· To be able to work on routine tasks.

ALL VOLUNTEERS ARE REQUIRED TO:

· To adhere to the volunteer policy.

· To always work within the guidelines outlined in all other USPCA policies and procedures.

· Be smart in appearance and wear the uniform provided by the USPCA. Sensible shoes must be always worn.

· Maintain strict confidentiality.

· Participate in training deemed necessary by the USPCA and attend volunteer meetings.

BENEFITS OF VOLUNTEERING AT THE USPCA:

· To meet new people

· To develop your C.V. and learn new skills.

· To enable the USPCA to raise vital funds for the charity’s work in relieving suffering and preventing cruelty to animals.

· To receive 20% discount card towards veterinary treatment (excluding vaccinations and medication) and in our pet supplies shop.

· Access to the My Healthy Advantage app.

TRAINING AND SUPPORT:

· Training and support will be provided by our on-site staff and volunteer co-ordinator.

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