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Supported Housing Manager (Retirement Apartments)

Abbeyfield Belfast • Full-time • Belfast, Belfast, Northern Ireland, United Kingdom • £40,000 - £45,000 / year • 1d ago

Manager – Harberton Hall

Location: South Belfast

Salary: £40,000–£45,000 per annum (depending on experience)

Contract: Full-time, Permanent (37.5 hours per week)

About Abbeyfield Belfast

Charity Jobs NI is delighted to be exclusively partnering with Abbeyfield Belfast, a long-established charity dedicated to enhancing the lives of older people through high-quality accommodation, support, and community engagement.

Abbeyfield Belfast operates a number of supported housing schemes across the city, creating warm, friendly, and safe environments where older people can live independently while remaining connected to others. Their flagship development, Harberton Hall, is a stunning new supported sheltered accommodation facility located in South Belfast.

About Harberton Hall

Harberton Hall isn’t just a residence — it’s a welcoming community designed to celebrate independence, dignity, and joy in later life. Set in a beautiful, modern development, residents enjoy the perfect balance of privacy, companionship, and support, surrounded by caring staff who take pride in helping each person live life to the fullest.

About the Role

As Manager of Harberton Hall, you’ll lead a dedicated team in delivering exceptional supported accommodation for older people. You’ll ensure residents receive person-centred support, maintain operational excellence, and build lasting relationships with residents, families, and community partners.

This is a rewarding opportunity to combine leadership, compassion, and community engagement — helping residents feel valued, empowered, and truly at home.

(This role may also be suitable for candidates searching for positions such as Supported Housing Manager, Care Home Manager, Service Manager, Housing with Care Manager, Hospitality Manager, or Operations Manager.)

Key Responsibilities

• Welcome and support new residents and their families, ensuring a smooth and positive transition.

• Deliver compassionate, person-centred support tailored to individual needs and preferences.

• Maintain high occupancy levels by building strong relationships with referral agencies and promoting Harberton Hall locally.

• Manage budgets effectively, balancing income generation and cost control.

• Lead, mentor, and develop a motivated and caring staff team.

• Ensure compliance with all relevant legislation, organisational policies, and quality standards.

• Coordinate engaging social and wellbeing activities that enrich daily life for residents.

• Act as an ambassador for Abbeyfield Belfast and Harberton Hall, promoting their values and reputation within the local community.

About You

You’ll be an empathetic, organised, and experienced leader with:

• A minimum of Level 5 (or equivalent) qualification.

• At least 5 years’ experience working with older people, ideally in supported living or a care home environment.

• Proven experience managing teams and budgets.

• Strong IT skills, including proficiency in Microsoft Office.

It would be even better if you also:

• Are a natural communicator, approachable and confident representing Abbeyfield Belfast with professionalism and warmth.

• Have excellent presentation and relationship-building skills with residents, families, and stakeholders.

• Hold a clean driving licence and have access to a car.

What We Offer

• Pension scheme

• Occupational sick pay

• Staff wellbeing and employee assistance programme

• Cashback health scheme

• Death in service scheme

• Free parking

• Lunch provided

• Warm and supportive culture

• Values-based organisation

• Charity with a purpose

• Great and convenient South Belfast location

Why Join Abbeyfield Belfast?

Abbeyfield Belfast is a values-driven charity that believes older people deserve more than just accommodation — they deserve a place to belong. This is your chance to join an organisation that truly makes a difference, where your leadership will directly impact the wellbeing and happiness of others.

If you’re passionate about supporting older people and leading with compassion and integrity, we’d love to hear from you.

How to Apply

To apply, please submit your CV. A member of the Charity Jobs NI team will be in touch to discuss the next steps.

Applications are being reviewed on a rolling basis, so early applications are strongly encouraged due to the level of interest in this role.

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