Care Assistant

Towell House Residential Home • Full-time • Belfast, Belfast, Northern Ireland, United Kingdom • £13.07 - £13.98 / hour • 13h ago

JOB TITLE: Care Assistant

TO WHOM RESPONSIBLE: Team Leaders / Senior Care Assistant

OBJECTIVE OF THE HOME

Towell House Residential Home is dedicated to creating a holistic and nurturing environment, delivering person-centred care of the highest quality to all residents. Under the guidance of the Team Leader, the role holder plays a vital part in ensuring care practices align with the individual needs of each resident. This includes upholding and implementing all policies and procedures, while consistently striving to maintain and exceed the highest standards in care delivery.

GENERAL RESPONSIBILITIES

The post holder is expected to demonstrate integrity, honesty, openness, accountability, and respect at all times. They must remain vigilant and informed on matters related to information and clinical governance, human rights, health and safety, as well as the welfare of both residents and colleagues.

In this role, the post holder will support the orientation and onboarding of new staff members, fostering a welcoming environment and actively contributing to a culture of continuous service improvement. Strong communication skills are essential, as the post holder will be responsible for maintaining effective and collaborative working relationships within the team and beyond.

PERSON SPECIFICATION

Essential:

Genuine interest in working within a caring environment.
Excellent communication skills.
Team player.
Willingness to participate in vocational training programmes.
Ability to remain calm in stressful situations.
Literacy and numeracy skills.
Candidates must be resident in the UK with the right to work.
Knowledge and ability to use computers and related technology efficiently.

Desirable:

Up-to-date records of mandatory training.
Previous experience of working in a care setting.
Relevant vocational qualifications (achieved or working towards) (NVQ Level 2 or 3).
Registered with NISCC.

JOB DESCRIPTION

Provide holistic care and act as a key worker for several residents.
Deliver person-centred care as directed by Team Leaders / Senior Care Assistants in care planning.
Report any accidents or incidents immediately to the Person in Charge.
Attend and participate in all staff meetings.
Adhere to the NISCC Code of Conduct at all times, keeping up to date with registration requirements.
Know, understand, and implement the Home’s policies and procedures.
Participate in activities involving residents and accompany residents, if necessary, on outings.
Adhere to the Uniform Policy at all times.
Attend and participate in in-house or online training for self-development.
Assist where necessary in duties additional to care.

All employees of Towell House Residential Home are legally responsible for all records held, created or used as part of their duties within the Home — including resident, corporate, and administration records, whether paper-based or electronic. All such records are public and accessible to the general public, with limited exceptions, under the Freedom of Information Act 2000, the Environmental Information Regulations 2004, and the Data Protection Act 1998. Employees are required to be up to date with the Home’s policy and procedures on records management and to seek advice if in doubt.

This job description will be subject to review in the light of changing circumstances and may include any other duties and responsibilities as may be determined in consultation with the job holder. It is not intended to be rigid or inflexible but should be regarded as providing guidelines within which the individual works.

CVs NOT ACCEPTED

TOWELL HOUSE IS AN EQUAL OPPORTUNITIES EMPLOYER

As a regulated facility, applicants should be aware that an Enhanced Access NI Check is required for this post. Applicants should also be aware that a trace on your Access NI Check does not necessarily disbar you from employment — each case is assessed individually.

Towell House has a written policy on the secure handling, use, storage, and retention of disclosure information. This is available on request from Towell House.

The Towell Building Trust Ltd has a written policy on the recruitment of ex-offenders, which is also available on request from Towell House.

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