Administrative Officer

Location: Skainos Centre, 239 Newtownards Road, Belfast, BT4 1AF (office-based role with occasional home working when business needs allow)

Salary: £24,849 per annum pro rata (£14,199 for 20 hours per week)

Contract: Permanent

Hours: Part-time, 20 hours per week

About the Organisation

Charity Jobs NI is delighted to be exclusively partnering with Volunteer Now, Northern Ireland’s leading organisation promoting, developing and supporting volunteering. As an Investors in People Gold accredited employer, Volunteer Now offers a supportive, flexible and values-driven working environment where staff are encouraged to contribute, collaborate and deliver high-quality services.

Volunteer Now works across communities to promote volunteering, support volunteer-involving organisations, and strengthen best practice in areas including volunteer management, governance, safeguarding, training and community engagement.

The Role

Volunteer Now is seeking an organised and proactive Administrative Officer to support the delivery of effective administrative services across the organisation.

This is a varied administrative role, providing support across training administration, reception, course and event administration, online systems, website updates, data input and general office support. You will play an important part in ensuring internal teams, trainers, course participants and external contacts receive a professional, efficient and responsive service.

This role may also suit candidates who have worked as an office administrator, administration assistant, training administrator, receptionist administrator, office support officer, or business support officer.

Key Responsibilities

• Provide administrative support for Volunteer Management training and Core Safeguarding training courses

• Liaise with managers on training schedules and course arrangements

• Send contracts, attendance details, certificates, slides and evaluation materials as required

• Prepare and send quotes for tailored training to organisations

• Monitor course attendance levels and provide timely updates

• Add courses to the website to enable advance booking and payment

• Provide professional telephone and reception support, including handling and transferring a high volume of calls

• Administer incoming and outgoing post

• Monitor the general information mailbox and respond or redirect queries as appropriate

• Provide typing, desktop publishing, data input and general administrative support

• Assist with the arrangement of courses, events, conferences and webinars

• Support staff in planning, setting up and administering webinars using platforms such as Zoom and Teams

• Keep the contact management system up to date for course attendance

• Maintain website content relating to your area of work

• Maintain computer file management systems, including SharePoint

• Provide scanning, photocopying, binding and document support as required

About You

You will be organised, methodical and confident providing administrative support in a busy office environment. You will bring:

• The ability to effectively use a range of Microsoft packages and other computerised programmes or systems

• Strong organisational skills and the ability to plan and manage your workload effectively

• The ability to contribute to the successful organisation and planning of events, conferences, training and related activities

• Good communication skills and a professional approach to dealing with colleagues, callers, participants and external contacts

• Strong attention to detail and the ability to maintain accurate records and information

• The ability to work independently and as part of a team

Benefits

• Permanent part-time role

• Occasional home working when business needs allow

• Generous annual leave, rising with service (starting at 22 days pro rata plus statutory/public holidays)

• Pension contributions of 4.5% after probation

• Training and professional development opportunities

• Supportive, inclusive and values-driven organisational culture

How to Apply

If you’re an organised administrator who enjoys supporting people, systems and services, we’d love to hear from you.

Simply apply now with your CV to register your interest. A member of the Charity Jobs NI team will be in touch to discuss your application and guide you through the next steps of the process.

Closing Date: Friday 3rd July 2026 at 12 noon

Interviews: Thursday 9th July 2026 (subject to change)

Volunteer Now is an Equal Opportunities Employer. Applications are particularly welcome from male applicants and individuals from minority communities who meet the criteria.

Charity Jobs NI is proud to be the exclusive recruitment partner for this vacancy.

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Administrative Officer