Specialist Service Manager

Positive Futures

Charity Jobs NI is delighted to be exclusively partnering with Positive Futures to support in the recruitment of an experienced, strategic, and values-driven Specialist Service Manager. This is a fantastic opportunity to lead and develop high-quality Supported Living Services that make a genuine difference.

About Positive Futures:

Positive Futures transforms lives every day by supporting people with learning disabilities, acquired brain injuries, and autism. Their mission is to provide the right support at the right time to help people live fulfilling and independent lives, through innovative, person-centred care.

About the Role:

As a Specialist Service Manager, you will assume responsibility as the Registered Manager for the service and play a key leadership role in managing staff, budgets, and operational performance. You will champion high standards, compliance, and innovation across the service, while ensuring the voices and aspirations of the people supported remain central to everything you do.

Key Responsibilities:

Service Leadership: Deliver a high-quality, compliant Supported Living Service aligned with strategic goals, legislation, and sector standards.
Team Management: Lead, supervise, mentor and develop a multidisciplinary staff team while promoting a person-centred ethos.
Person-Centred Planning: Oversee assessments, develop personalised care and behaviour support plans, and ensure housing and staffing arrangements meet individual needs.
Service Development: Innovate and plan for growth, collaborate with HSC Trusts and internal teams, and maintain robust risk and quality management systems.

Qualifications & Experience:

Essential:
One of the following qualifications and required experience:
QCF Level 5 in Leadership for Health and Social Care (Adults’ Management) and NISCC registration (or eligibility) with 5 years’ experience
Professional Social Work qualification and NISCC registration (or eligibility) with 4 years’ experience
Registered Nurse (NMC) with 4 years’ experience
Allied Health Professional (HCPC) with 4 years’ experience
At least 3 years' operational management experience in health and social care, including staff supervision and resource oversight
Minimum 3 years’ experience implementing Positive Behaviour Support
At least 1 year’s experience with trauma-informed practice
Full driving licence (Consideration will be given to those applicants unable to drive due to a disability)
Desirable:
Experience supporting people with learning disabilities, brain injuries or autism

Skills:

Strategic leadership and service planning
Staff development and performance management
Budget and resource oversight
Partnership building and stakeholder engagement

Why Join Positive Futures:

Health & Wellbeing: Westfield Health Cash Plan, 24/7 GP and counselling access, enhanced maternity and sick pay (post-probation)
Annual Leave: 36 days paid holiday, rising to 39 with service
Pension: Contributory pension scheme (4% employer / 5% employee)
Career Progression: Ongoing learning and development, accredited training, and clear leadership pathways
Work Culture: A values-led, inclusive organisation focused on innovation, excellence, and person-first support

Hours:

37.5 hours per week, full-time.

Location:

Belfast

Salary:

Up to £50,250 per annum (dependent on experience)

Contract Type:

Permanent

You might currently be working in roles such as:

Registered Manager, Service Manager, Supported Living Manager, Operations Manager, Health & Social Care Manager, or Learning Disability Service Lead.

Please Note: Applications may be reviewed upon receipt, and vacancies may close early if sufficient applications are received. Early application is advised.

Interested?

To apply, please submit your updated CV via our online application system or email directly to Charity Jobs NI at hello@charityjobsni.com. For further details or the full job description, please contact our team on 028 9248 2205.

Operational Management jobs

Specialist Service Manager